Local health plans for global people. Choosing Aetna International means putting your faith in Aetna to provide high-quality, accessible health insurance plans and member services that meet your individual needs. It's Aetna’s highest priority, and they don't take that responsibility lightly. For Aetna, the difference is the human touch. The ability to talk to someone who cares and has the knowledge and the power to help. The security in knowing they can help you or your loved ones to ensure their well-being — 24 hours a day, seven days a week, 365 days a year. When you're away from home, you can rely on Aetna as your partner in good health thanks to its: extensive experience, with more than 160 years of experience in health care, Aetna has specialized in international health benefits insurance for more than 55 years and a growing global footprint to reach wherever you travel. Aetna’s transformational efforts have been recognized with such prestigious awards as "Best International Private Health Insurance Provider" and "Health Insurer of the Year." Aetna’s professional member service representatives are trained to assist you, 24 hours a day year-round―often in a single call. They can help locate health care services wherever you are, arrange for reimbursement in more than 180 currencies and answer your questions about claims, benefit levels and coverage in eight languages ― with the ability to communicate in more than 170 languages through phone-based interpretation services. You can depend on Aetna’s clinical knowledge and experience for help with pre-trip planning ― especially important if you have a chronic health condition or are pregnant―as well as coordinating medical care, obtaining prescription medications, medical devices, and handling medical emergency or evacuation services. When you're an Aetna International member, you can do so much through your customized secure member website ― from accessing your account details and downloading important forms to finding health care providers and managing your claims. Aetna’s International Mobile Assistant application offers the most important features of your secure member website at your fingertips when you're on the go. Plus, you can download the region-specific Provider Directory applications and use them offline to search for a local doctor or hospital even when you're outside of Wi-Fi range. Aetna is committed to its promise of quality health care ― wherever its members call home - and you can count on them to deliver.